Política de reembolso
Refund and Return Policy
Customer satisfaction is important to us.
You may request support if:
- Product arrives damaged
- Product arrives defective
- Incorrect item received
- Order is lost during transit
Requests must be submitted within:
7 days after delivery
Please include:
- Order number
- Photos or videos
- Description of the issue
Contact:
Non-Refundable Situations
Refunds may not apply in cases involving:
- Incorrect shipping information provided by customer
- Delays caused by customs
- Normal shipping variations
- Refused deliveries
- Minor visual differences due to lighting or screen settings